Effective Date: 09 July 2026
Welcome to UNX Technologies. By accessing our website, requesting a quote, booking a service, or using our IT support solutions, you agree to the following Terms and Conditions.
UNX Technologies provides IT support and technology solutions, including computer setup, repairs, networking, cybersecurity, Microsoft 365 support, cloud services, remote support, audio visual setup, and related business technology services.
All services are provided based on the client’s requirements, service availability, and the agreed scope of work.
Any quote provided by UNX Technologies is based on the information available at the time of the request. Final pricing may change if additional work, parts, software, licensing, travel, or support requirements are needed.
We will inform you of any major changes before proceeding with additional work.
Service appointments are subject to availability. Clients must provide accurate contact details, service information, access requirements, and any relevant device or system details before the appointment.
Delays may occur due to technical complexity, unavailable parts, third-party service issues, or circumstances outside our control.
Clients are responsible for providing correct information, authorised access to devices or systems, and backup copies of important data before service work begins.
UNX Technologies is not responsible for data loss where the client has not arranged a suitable backup before repair, setup, upgrade, or troubleshooting work.
Payment terms will be confirmed before or after the service, depending on the type of work. Payments must be made within the agreed timeframe.
Late payments may result in service delays, suspension of support, or additional charges where applicable.
If you need to cancel or reschedule a booking, please contact us as early as possible. UNX Technologies may apply a cancellation fee if a booking is cancelled late, if a technician has already travelled, or if time has been reserved for the work.
For remote support services, clients must allow secure access to the relevant device or system. Remote support depends on internet connection quality, device condition, software access, and user cooperation.
UNX Technologies will take reasonable care during remote sessions, but clients should close private files and save important work before support begins.
Some services may require third-party software, subscriptions, licences, hardware, or cloud platforms. These products are subject to their own provider terms and conditions.
UNX Technologies is not responsible for changes, downtime, pricing, or technical issues caused by third-party platforms or service providers.
We may collect personal or business information when you contact us, request a quote, or use our services. Your information will be handled according to our Privacy Policy.
We do not sell your personal information to third parties.
You agree not to misuse this website, attempt unauthorised access, upload harmful files, copy website content without permission, or use the website for illegal or harmful activity.
We may update, remove, or change website content at any time without prior notice.
All website content, branding, text, images, graphics, icons, and design elements belong to UNX Technologies unless otherwise stated.
You may not copy, reproduce, modify, or distribute our content without written permission.
While we aim to provide reliable and professional support, we cannot guarantee that every technical issue can be fully resolved. Some problems may depend on hardware condition, software limitations, third-party systems, internet service providers, or manufacturer restrictions.
UNX Technologies will take reasonable care when providing services. However, we are not liable for indirect loss, business interruption, data loss, lost profits, third-party service failures, or issues caused by incorrect information provided by the client.
Any warranty for hardware, software, or third-party products is provided by the relevant manufacturer or supplier. UNX Technologies may provide service support where applicable, but manufacturer warranty terms remain separate.
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated effective date.
For questions about these Terms and Conditions, please contact us:
